EBOOK:
Read this four-part expert e-book for practical advice for evaluating, planning, and managing deployment of real-time analytics systems for maximum insights and minimal complications.
WHITE PAPER:
Review this informative white paper to discover the importance of implementing a formal transformation program. Gain insight into 2 business transformation success stories, 9 reasons why you should work with an experienced transformation partner, a simple 5-phase business transformation program, and much more.
PODCAST:
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
VIDEO:
This collection of videos provides critical insight into the process success of many leaders within their specific industries. Watch now to learn about the tools and strategies they used and how you can use these same strategies for success in your own organization.
PRESENTATION TRANSCRIPT:
This presentation transcript explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
WHITE PAPER:
This white paper explores the key strategic issues and best practices involved in transforming your business to enable growth. Discover the steps you must take to innovate, translate business strategy into IT strategy, develop a roadmap for strategic business transformation, and obtain maximum benefit from your SAP investment.
EBOOK:
Read this four-part expert e-book for practical advice for evaluating, planning, and managing deployment of real-time analytics systems for maximum insights and minimal complications.
PRESENTATION TRANSCRIPT:
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
EGUIDE:
Innovative CIOs are recognizing the connection between their enterprise's continued success and the ability to manage and mine large data sets. In this exclusive resource discover the ways other CIOs are utilizing big data, and expert tips for combating big data's biggest challenge, date storage.
