EGUIDE:
IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
INFOGRAPHIC:
Robotic process automation (RPA) bots can be divided into three modes -- unattended, attended and hybrid -- depending on how they operate within the enterprise. In this infographic, we compare the main similarities and differences between the three modes and examine how organizations can benefit from each of them.
EGUIDE:
IT operations analytics (ITOA) helps prevent your network from encountering problems. ITOA takes data from different sources and provides the insights you are looking for. Read this e-guide to learn how an ITOA works and how to find the right ITOA tool for your organization.
EGUIDE:
It's no secret that CRM enables you to better serve your customers, thus boosting retention rates. However, you need to ensure that the CRM tool you invest in is the best fit for your organization. In this expert guide, compare features and functionalities of 11 leading market vendors, and receive an overview of the latest CRM trends.
EBOOK:
In this expert handbook, learn why combining business rules and predictive analytics to create decision management systems is becoming common, according to Mike Gualtieri, a principal analyst at Forrester Research Inc. Discover the critical first step of decision management, what it involves, and how it can benefit your organization.
EGUIDE:
Enterprise file sync and share (EFSS) tools have evolved significantly over the past few years. Given these changes, it can be difficult to know exactly which business needs any given tool will meet. Read on to gain an understanding of the changes happening in EFSS, the market, which deployment model is best for your organization, and more.
EBOOK:
This expert 3-part handbook examines the many facets of procurement management software as it becomes more sophisticated via advanced financing and analytics features. Gain expert tips on implementing procure-to-pay software to lower costs, improve cash management, and mitigate risk.
EGUIDE:
In this expert e-guide, we explore 5 key steps to building a comprehensive digital transformation strategy that helps you craft positive experiences for your customers and employees.
EGUIDE:
What is going on in the business process management (BPM) market? Why is India set up to be the next major market for BPM growth? How does BPM fit into the Internet of Things? Access this e-guide to get the answers to these questions.
