WHITE PAPER:
Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
WHITE PAPER:
Access this paper to learn about the key advantages cloud can offer, the many types of cloud deployment options and the main challenges organizations face when implementing cloud today. In addition, get recommendations for moving forward with your cloud strategy, including how to choose a trustworthy provider.
ANALYST REPORT:
Many of the top reasons given for the use of open source BI software is "lower costs." The question is whether commercial open source actually matters when it comes to lowering license and support costs. Read this analyst report for comparison of the software and support costs of traditional BI vendors versus commercial open source BI from Pentaho.
CASE STUDY:
Read this case study of Mid-Carolina Electric Cooperative, Inc. to learn how replacing its old document imaging system with a new low-maintenance full-featured document management, imaging and workflow suite improved allowed for better information sharing and document availability, faster customer service and increased productivity.
EZINE:
Innovation was the byword for storage vendors in 2008. See which products came out on top in this issue of Storage. Other topics covered include deduplication, multitiered disaster recovery, and storage in a down economy.
WHITE PAPER:
This IBM and TBR white paper examines the specific criteria CIOs and IT managers should be looking for from your cloud computing vendors, providing both quantitative and qualitative insights.
EBOOK:
With over 80 different ERP packages available today, determining what’s right for your organization can seem like a daunting task. But, with this e-book you will get advice and best practices for every step of the ERP software selection process. Ensuring you will not get lost in the sea of ERP software.
CASE STUDY:
Lord Grey School wanted to extend its thin client network into more classrooms, but its existing infrastructure lacked the capacity to support this expansion. Read this case study to see how the school solved the problem by deploying 18 new IBM® System x3550 M3 servers and an IBM System Storage® DS3400 disk storage system.
WHITE PAPER:
Considering adopting second-vendor virtualization to increase diversity, data center power and agility? This resource describes the appeal of open source solutions over proprietary vendor solutions.
PRODUCT LITERATURE:
Selecting a business intelligence product that fits all of your organization's needs can be a challenging task. Read this paper to learn about a comprehensive BI solution that can be tailored to any organization.
