EZINE:
In this week's Computer Weekly, our latest buyer's guide looks at the future of robotic process automation (RPA). Google's legal victory against Oracle over the use of Java APIs has huge significance for software developers. And we find out how expectations of IT have grown as firms prepare for the post-Covid workplace. Read the issue now.
EZINE:
In this week's Computer Weekly, we find out how the IT team behind the 2022 Commonwealth Games in Birmingham delivered a winning performance, how the centuries-old London insurance market is going digital, thanks to Lloyd's of London, and how low-cost high street stores succumbed to the inevitable and are going online. Read the issue now.
WHITE PAPER:
This white paper details the results of a survey of IT professionals from around the world regarding the business impact of cloud, big data, mobile, and social forces.
EGUIDE:
Access the following expert e-guide to join Dawn Lacallade, the director of social strategy and content programming at LiveWorld in San Jose, Calif., to explore the top 10 tips for enabling a successful enterprise collaboration strategy.
EBOOK:
Every company knows that social media holds great insight into customer desires, but many are failing. This handbook on social media monitoring identifies some of the difficulties and provides suggestions on converting raw data into actionable information to successfully engage audiences, identify prospects and enhance brand awareness.
EGUIDE:
In this expert e-guide, explore 4 best practices for avoiding setbacks over the course of BPM projects, including: ensure resources are aligned with reality and business priorities, manage expectations for change early and often, and 2 more. Additionally, find out how BPM drivers—including cloud, mobile, and social— shouldn't impact processes.
EGUIDE:
This expert e-guide covers the convergence of unified communications and collaboration and social software to create collaborative communications.
ASSESSMENT TOOL:
Access the following resource to take the social business assessment to find out just how "social" you really are. Also uncover how the social business can ultimately create a smarter workforce and exceptional customer experience.
WHITE PAPER:
The following white paper explores the current state of social adoption and where innovative companies are focusing their efforts. Learn how to balance social inside and outside the enterprise, how to use social to improve worker efficiency, and much more.
EGUIDE:
Rapid changes in social computing, mobile and customer analytics are driving shifts in CRM strategies. This e-guide examines how businesses can prepare for the evolving CRM market and address changing customer experience needs. Discover the latest predictions for CRM trends according to analysts from Gartner Inc.