WHITE PAPER:
In this white paper, you will discover how to power your web infrastructure with open source software solutions. Inside, learn how to fulfill business requirements for a more reliable and scalable web infrastructure.
WHITE PAPER:
Monitoring tools are often used today in order to view the true impact of events. Access this case study white paper that explains how Playtech, a gaming software company, relies on monitoring tools to ensure uninterrupted, high quality service.
WHITE PAPER:
This report explores how mid-sized companies are harnessing the power of business analytics to exploit more data, equip more business users with decisions support, and ultimately deliver substantial performance improvements.
WHITE PAPER:
This white paper explores how onboarding optimizes the value of new employees and describes evidence-based best practices that hiring managers should follow to fuel onboarding success.
WHITE PAPER:
This whitepaper discusses the advantages of taking a proactive approach to leveraging data can reveal fast, effective pathways to improving quality. Read on to find out how to stop being reactive with your workflow improvements, and how focusing on quality can help mitigate risk.
WEBCAST:
From choosing the right visualization to using space and colors wisely, this resource is your one-stop shop to learning your dashboard essentials.
WHITE PAPER:
Experts agree that traditional, once-a-year employee reviews are holding back business performance. This resource counts down six simple steps that will help you perfect employee performance management at your organization.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.