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In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.
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This white paper outlines five things you need to know before developing an email management solution. It also seeks to dispel myths about SharePoint and Exchange.
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This resource highlights the consequences rapid content growth is having on SharePoint storage and performance and highlights two strategies organizations can implement to overcome these challenges, including remote BLOB storage (RBS). Read on to gain practical methods that will help you dramatically reduce your SharePoint costs.
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Read this paper to learn how Sales 2.0 technology helps sales identify the right opportunities at the right time and determine the right people to contact. Also learn how this unique approach enables sales and marketing collaboration to drive productivity and close more deals in this increasingly connected world.
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This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.
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Access this brief case study to find out what solutions exist to ensure the information necessary for successful demand generation. Read on to see how you can pioneer successful lead management.
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One of the most promising paths to virtualization continues to be a software-defined data center (SDDC). A SDDC gives your organization access to the benefits of the private cloud while also delivering a unified configuration of applications, resources, and infrastructure. Read OVHcloud’s white paper to better understand the basics of the SDDC now.
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The following white paper explores a dashboard engine that allows organizations to create exception information-driven applications in a code-free, replicable, and maintainable manner. Read on to learn more.
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Integration has always been an important part of IT projects; however, as this resource explains, it's no longer sufficient to integrate resources under the control of the enterprise. Read on to discover answers to enterprises' top questions about integration.
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This report dives deep into a study on SaaS and how it is helping companies gain competitive advantage as opposed to simply reducing costs.
