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This Forrester Consulting white paper examines the total economic impact and potential ROI that companies may realize by deploying Oracle Universal Content Management, a systematic approach of managing structured and unstructured content.
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In this in-depth white paper, learn how to choose the best CMS for customer experience management. Understand this entity from the perspective of the marketer and developer.
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The workplace is quickly becoming a highly mobilized environment where employees can work remotely. As executives work from home or during travel, important company data is housed in remote buildings far from the protection of the office walls. View this resource to learn more about protecting your business with governance and compliance.
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SharePoint is quickly becoming the centerpiece of collaboration for business processes in many top corporations. However, SharePoint only works when users are “online." This white paper examines the typical requirements for offline access in a number of scenarios and SharePoint site configurations.
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The following white paper discusses how to successfully create and implement a strategy to manage your social media mix and at the same time, create a fluid online communication outlet.
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This white paper outlines approaches from real-world practices of companies that are significantly reducing the cost of handling their text-based customer communications.
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This white paper discusses the challenges facing companies when it comes to the analysis of unique data, like emails and chat logs. Access now to see how one system provides valuable insights from non-binary information, a key aspect of a successful future.
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This book is written for readers who have varying levels of familiarity with ODM. It talks about the features of ODM as model for managing operational decision-making.
