Hardware Maintenance and Support Services White Papers

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Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
sponsored by ConnectWise
WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
Posted: 03 Jan 2012 | Published: 03 Jan 2012

ConnectWise

From Fear to Value: CIO Strategies for Propelling Business Through the Economic Crisis
sponsored by IBM
WHITE PAPER: This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis.
Posted: 28 May 2013 | Published: 06 Mar 2009

IBM

Tips for Choosing a Cloud Service Provider
sponsored by IBM
WHITE PAPER: This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services.
Posted: 05 Aug 2012 | Published: 29 Jul 2012

IBM

HP Financial Services in brief
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This white paper explores the investment solutions that support the transition to the updated styles of IT. Learn how these solutions can provide the flexibility for change that new technology is bringing and how it can adapt to future requirements.
Posted: 21 Oct 2014 | Published: 31 Dec 2013

Hewlett-Packard Enterprise

Citrix Mobile Solutions Bundle - Product Overview
sponsored by Citrix Systems, Inc.
WHITE PAPER: Read on and learn more about an integrated approach to mobile device management that can provide comprehensive IT control and policy enforcement while empowering end-user productivity via beautifully delivered mobile applications.
Posted: 14 Jun 2013 | Published: 06 Jun 2013

Citrix Systems, Inc.

The Financial Benefit of Cisco’s Elastic Core
sponsored by Cisco Systems, Inc.
WHITE PAPER: Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services.
Posted: 28 Jun 2013 | Published: 31 Dec 2012

Cisco Systems, Inc.

ESG Market Landscape Report: Understanding the NAS Market
sponsored by EMC Isilon
WHITE PAPER: This essential resource takes a look into the network attached storage (NAS) market and the factors that are leading vendor’s obligations to address different price, performance, and feature profiles to meet user needs.
Posted: 18 Oct 2011 | Published: 18 Oct 2011

EMC Isilon

IT Service Management: Lay the foundation for reliable IT operations and support
sponsored by BMC-Accenture
WHITE PAPER: As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
Posted: 19 Aug 2011 | Published: 19 Aug 2011

BMC-Accenture

Bristol City Council Trading with Schools Future Proof their Service with CentraStage
sponsored by CentraStage
WHITE PAPER: This case study looks at a successful implementation of a cloud service provider and how one organization benefited from increased support.
Posted: 28 Feb 2014 | Published: 28 Feb 2014

CentraStage

Service-Oriented Configuration Management
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
Posted: 26 Jun 2014 | Published: 10 Jun 2010

Pangea Systems