WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
WHITE PAPER:
This resource offers insight to help you more effectively approach succession management. Read on to learn how to identify, develop, and retain the top talent.
WHITE PAPER:
Read this white paper to understand why staying with the status quo or implemetning a partial solution is not only ineffective at solving work management issues, but could be costing enterprises millions of dollars every year.
WHITE PAPER:
In this resource, HR and business leaders will find a comparison of the strengths and weaknesses of purpose-specific software and bundled software suites, providing you with key information to help you more strategically meet your organization's talent recruitment goals.
WHITE PAPER:
Citrix provides a robust set of virtualization technologies to help improve the resilience and usefulness of an organization's information infrastructure, ensuring that not just critical resources remain available but that they are always accessible to all users in any location with any device. Continue reading to learn more.
WHITE PAPER:
Read this white paper to learn the fundamentals and benefits of business process management (BPM), and how BPM systems work so well the mobile workforce management industry.
WHITE PAPER:
Today's workplace is unlike that in any other period of history in that it's not unusual to see up to four generations working together. Learn how your organization can bridge that age gap.
WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
WHITE PAPER:
In this report from DMG consulting, discover a framework and methodology for transforming your back-office operations to drive higher quality and lower costs. You'll learn how workforce optimization (WFO) tools can improve the productivity and visibility of your operations, as well as tackle six common back-office challenges.
